You can contact us by emailing or calling 0300 303 9988.

A workforce that feels supported means higher productivity, customer satisfaction, reduced sickness, absence and staff turnover.

Our Working Well offers can help you to deliver this support and those outcomes – via a multitude of options that are best suited to your organisation and its needs.

An accreditation also clearly demonstrates your organisation’s commitment to health and wellbeing which can help with recruitment efforts and biding for funding or grants.

It’s non-negotiable to have effective workplace health and wellbeing solutions – particularly when we spend an estimated 1,795 hours a year at work. Recognising this importance, Essex County Council is funding all workplace offers, meaning that our service is completely free. 

You will also be able to access a number of free MHFA England training places. If you are participating in the Small Business HR Support or Working Well Accreditation programme you can also access further MHFA England training at highly discounted prices.

Your workplace programme doesn’t have to cost a lot to run, in fact, most of our organisations just access our training and support, and connect with local providers and organisations.

No, you decide which level suits you and how many levels you’d like to complete.

Level 1 of the accreditation may be more suited to an organisation that needs more help to start a robust health and wellbeing plan.

Level 2 and Level 3 would be more suited to organisations that have an existing health and wellbeing programme and want to expand their efforts.

Just email a member of the team, via, and we can quickly and easily make the swap.

It’s completely up to your organisation! You will have complete control over what your health and wellbeing programme looks like, so you can create it in line with your capacity.

You may be using up time by participating in online workplace health sessions; completing bespoke management training, and attending regular meetings with our Workplace Facilitators. In this case, you’ll just have to set aside some time to account for these optional events. 

Typically, we suggest about an hour a week per Workplace Health Champion (WHC), assuming you have a group of WHCs.

It is quite normal to have a percentage of the workforce working a 24-hour shift pattern.  We offer a range of eLearning modules that employees can access at a time that suits them.

We also offer the Live Life Connected Personal Development programme, which offers online and video sessions as well as an App.

For training like Mental Health First Aid England, we can arrange for this to take place outside of ‘typical’ working hours, if necessary.

As our offers are delivered online, your staff can access sessions, training and meetings digitally – so being at home or in the office won’t be an issue.

However, we may encourage your organisation to explore different options, which may include monthly or quarterly team meetings or awaydays.

All of our sessions are delivered using Microsoft Teams, which can be accessed from any device such as a phone, tablet or computer.

National evidence-based guidance suggests that when starting any project, it is important to know your current baseline, and what are the needs or evidence. 

We ask a range of questions, which forms the Workplace Needs Assessment Survey, to build a picture of your workplace and employee wants and needs.

We then use this to help you shape your Year 1 Plan.  If you know your baseline, it’s easier to track and measure any changes or improvements.  This data will be valuable and can be used as evidence in your Working Well Accreditation.

All of our emails and platforms are managed by and are very secure. Our surveys are also anonymous, so we will only report on trends of responses.

Our WHC training is delivered via eLearning modules, so whenever you want to invite new WHCs, they can easily access the training online, at a time that suits them.